Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to the Better On GLP-1™ website, community subscription, member portal, educational content, email communications, digital resources, and related online services.

This Privacy Policy does not apply to separate premium coaching, one on one services, private nutrition consulting, high ticket programs, individualized support packages, or separately contracted services. Those services may require separate privacy terms, intake forms, consent forms, professional disclosures, or signed agreements.

This Privacy Policy also does not control the privacy practices of third party websites, payment processors, platforms, apps, or services that we do not own or control.

2. Information We Collect

We may collect information directly from you, automatically through website and platform technology, and from third party service providers that help us operate Better On GLP-1™.

Information You Provide

We may collect information you choose to provide, including:

• Name, email address, phone number, and account information.
• Billing details, subscription selections, and transaction related information.
• Login credentials or member profile information.
• Messages, questions, support requests, survey responses, testimonials, or feedback.
• Community posts, comments, discussion replies, uploaded content, and other member generated content.
• Information you voluntarily share about your health, wellness, nutrition, lifestyle, medication experience, goals, symptoms, side effects, progress, challenges, or personal circumstances.

Information Collected Automatically

When you use our website or member area, we or our service providers may automatically collect certain technical information, including:

• IP address, browser type, device type, operating system, and general location information.
• Pages viewed, links clicked, content accessed, referring pages, and time spent on the site.
• Email engagement information, such as whether an email was opened or a link was clicked.
• Cookies, pixels, tags, and similar tracking technologies.

Information From Third Party Platforms

We may receive information from third party platforms that support our business, including website hosting providers, subscription tools, payment processors, email providers, analytics tools, community platforms, customer support tools, scheduling tools, and advertising platforms.

3. Health Related Information

Because Better On GLP-1™ provides education and community support related to GLP-1 medications, weight management, nutrition, side effects, habits, and lifestyle, you may choose to share health related information with us or within the community.

Health related information may include details about your medications, nutrition habits, symptoms, side effects, weight related goals, health conditions, provider recommendations, lab results, wearable data, activity, sleep, food intake, or other wellness information.

Please use discretion before posting sensitive personal or health related information in the community. Other members may be able to view information you share in member discussion areas.

4. How We Use Information

We may use the information we collect to operate, improve, protect, and promote Better On GLP-1™. This includes using information to:

• Create, manage, and secure your account.
• Process subscriptions, payments, renewals, cancellations, and refund requests.
• Provide access to community features, educational content, videos, downloads, live sessions, recordings, and member resources.
• Respond to support requests, questions, billing issues, and customer service inquiries.
• Send transactional emails, account notices, subscription updates, policy updates, and service related communications.
• Send newsletters, educational content, announcements, offers, and marketing communications when permitted.
• Moderate the community, enforce our Terms, prevent misuse, and protect member safety.
• Analyze website performance, member engagement, content usage, and subscription performance.
• Improve our content, website, community experience, products, services, and member support.
• Detect, prevent, and respond to fraud, chargebacks, abuse, unauthorized access, security incidents, and illegal activity.
• Comply with legal obligations, enforce agreements, and protect our rights.

5. How We Share Information

We do not sell your personal health information. We may share information only as reasonably necessary to operate Better On GLP-1™, comply with law, protect our business, or provide services you request.

Service Providers

We may share information with trusted service providers that help us operate our website, member area, subscription billing, payment processing, email delivery, analytics, community hosting, customer support, scheduling, security, and business operations.

Payment and Billing Providers

Payment information may be processed by third party payment processors. We do not intend to store complete credit card numbers on our own servers. Payment processors may collect and process payment information according to their own privacy and security practices.

Legal, Safety, and Compliance

We may disclose information if we believe it is necessary to comply with applicable law, respond to legal process, protect our rights, enforce our Terms, investigate fraud or abuse, prevent harm, protect member safety, or respond to a security incident.

Business Transfers

If Rutsu Nutrition or Better On GLP-1™ is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections where applicable.

With Your Consent

We may share information with your consent or at your direction.

6. Payments and Subscription Data

When you purchase a Better On GLP-1™ subscription, payment and billing information may be collected and processed by third party payment providers. These providers may collect your name, billing address, payment method details, transaction history, subscription status, renewal information, and fraud prevention data.

We may receive limited payment related information, such as transaction status, subscription plan, renewal date, cancellation status, refund status, failed payment notices, and partial payment method details.

Your payment processor may have its own privacy policy and terms that apply to its collection and processing of your payment information.

7. Community Privacy

The Better On GLP-1™ community is intended to be a supportive environment, but it is not a private medical record system. Information you post in community areas may be visible to other members, moderators, administrators, contractors, or service providers who help operate the community.

You should not post information that you do not want other members to see. This includes sensitive health information, medication details, personal identifiers, screenshots, private conversations, family information, financial information, or other confidential details.

Members are expected to respect confidentiality and not copy, screenshot, share, publish, or misuse another member’s information. However, we cannot guarantee that other members will follow these rules.

8. Cookies, Analytics, and Tracking Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, improve performance, understand traffic, measure engagement, deliver content, support marketing, and protect against fraud or abuse.

These technologies may collect information about your device, browser, IP address, pages visited, links clicked, email interactions, content viewed, and general usage behavior.

You may be able to disable or limit cookies through your browser settings. Some website features may not work properly if cookies are disabled.

9. Email, SMS, and Marketing Communications

We may send you transactional communications related to your account, subscription, purchases, billing, updates, support requests, community access, and policy changes.

We may also send educational content, newsletters, product updates, event announcements, promotions, or offers. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you transactional or service related messages that are necessary for your account, subscription, billing, security, or legal notices.

If SMS or text messaging is offered, additional consent language and messaging terms may apply at the point of collection.

10. Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to request access, correction, deletion, portability, restriction, or information about how your data is used or shared.

You may also have the right to opt out of certain types of targeted advertising, sale, sharing, or profiling, depending on applicable law and our use of data at the time of your request.

Nevada Residents

Nevada residents may have rights under Nevada privacy law regarding covered information collected through websites or online services. Nevada residents may contact us to submit privacy related requests using the contact information below.

How to Make a Request

To make a privacy request, contact us at the email address listed at the bottom of this Privacy Policy. We may need to verify your identity before responding to certain requests.

We will respond to privacy requests as required by applicable law. Some requests may be limited by legal obligations, security requirements, fraud prevention, payment records, dispute records, community safety, or the need to maintain accurate business records.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

No website, platform, payment system, community tool, email system, or online service can guarantee absolute security. You are responsible for using a strong password, protecting your login credentials, and notifying us if you believe your account has been compromised.

12. Security Incidents and Breach Notifications

If we become aware of a security incident involving personal information, we will evaluate the incident and take steps we believe are appropriate under the circumstances.

When legally required, we will provide notices to affected individuals, regulators, service providers, or other parties in accordance with applicable breach notification laws.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide the subscription, operate the community, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and support legitimate business purposes.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, payment records, customer support history, community moderation needs, and security considerations.

14. Children’s Privacy

Better On GLP-1™ is intended for adults. We do not knowingly collect personal information from children under 13 years old.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

15. United States Based Service

Better On GLP-1™ is operated from the United States. If you access the website, community, or subscription from outside the United States, you understand that your information may be processed, stored, and transferred in the United States or other locations where our service providers operate.

16. Third Party Links and Platforms

Our website, emails, community, or member resources may link to third party websites, platforms, tools, articles, products, services, or resources. We are not responsible for the privacy practices, content, security, or policies of third parties.

You should review the privacy policies and terms of any third party services you choose to use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of Better On GLP-1™ after an updated Privacy Policy is posted means you acknowledge the updated policy.

18. Contact Information

Better On GLP-1™ is operated by Rutsu Nutrition, a Nevada corporation, doing business as Better On GLP-1™.

For questions about this Privacy Policy, your personal information, or a privacy request, please contact us at: